The time zone in your profile is set to while your local time zone looks like . Would you like to update your time zone or keep the existing?




Chronic Illness Advocate

Baltimore, MD


Translating my personal experience with 20 years of chronic illness to help others. Specializing in writing, strategy, product/process design, user experience, support group management, social media.

AVAILABILITY: 10-20 hours/week

Industry Experience
Consumer Products Education Healthcare - Advocacy
Areas Of Expertise
Blogger Clinical Research Consumer Engagement Consumer Insights Copywriter Crowdsourcing Editor
Health Perspective
Patient Advocate
Health Conditions
Anxiety Chronic Illness Crohn's Disease Fibromyalgia Pain (Chronic Pain, Joint Pain, Back Pain)
Jr. Art Manager at Hillmer
February 2012 – August 2012

• Executed project work plans for communications products and revise as appropriate to meet changing needs and requirements
• Identified resources needed and assigns individual responsibilities
• Coordinated day-to-day operational aspects of a project and scope within department and communicated with project lead, management and other resources as appropriate
• Coordinated project expectations with team members
• Communicated and coordinate project-related issues and risks
• Assessed need for additional staff during the project cycle and made recommendation to supervisor
• Remained aware of project milestones and deliverables and reported progress to supervisor
• Proactively managed changes in project scope, identifies potential crises and devises contingency plans
• Managed project timelines using WorkZone project management software
• Managerial duties, including traffic management and project management
• Supervised Product Design Team of up to seven designers and additional freelancers and interns
• Created company-wide processes and checklists for workflow and quality assurance
• Tracked time per project and created estimates for future project ROMs

Program Analyst at Bureau of Labor Statistics
February 2013 – September 2015

Software conversion project management
COR II (Contracting Officer's Representative, Level II) certification
COR on 2 contracts for the Office of Productivity and Technology (OPT)
Purchase card holder
Website improvement team member
Property data manager (PDM) / physical inventory
Records management

Support Group Facilitator - Volunteer at Crohn's and Colitis Foundation of America (CCFA)
January 2009 – Present

Volunteer position with the non-profit Crohn's & Colitis Foundation of America (CCFA). Facilitating monthly support group for individuals with chronic illness, friends and family members. Average 10 individuals per meeting. Responsibilities include: conveying relevant news, facilitating discussion among diverse individuals, coordinating group activities, managing a Facebook page, and booking meeting space.

Bachelors, Graphic Design
James Madison University
1999 – 2003
Harrisonburg, VA, United States

Masters, MBA
University of Mary Washington
2009 – 2013
Fredericksburg, VA, United States

  • Advisory Board

    11/01/2016 - 10/30/2017


    Fixed price

    $609.76 earned

    Carly's direct feedback is always extremely helpful and thought-provoking. She was a great asset to have on our board this year.

I'm ready to explore the Experts network

Get Started

I'm a Patient Expert

Apply to Become an Expert