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Randi

Randi

Co-founder, Help Me Health

Expertise

Engaging healthcare employees in re-imagining the patient experience.

Help Me Health transforms how healthcare thinks about and delivers patient experiences to achieve better outcomes and a better bottom line.

* Impactful and memorable keynote speeches, customized to key themes
* Buzz workshops for conferences designed for attendee interaction
* Training sessions for all employees to create commitment not only compliance with redesigning processes for improved patient experience

AVAILABILITY: as required

Industry Experience
Aerospace Consumer Products e-Commerce Education Healthcare - Advocacy Healthcare - Policy Professional Services
Areas Of Expertise
Business Development Consumer Engagement Consumer Insights Human Resources Strategy
Health Perspective
Caregiver Advocate
Health Conditions
Aging/Senior Health Crohn's Disease IBD (Inflammatory Bowel Disease)
President at Help Me Health
2012 – 2016

Delivers unique, comprehensive and sustainable healthcare system educational programs to improve patient outcomes and lower overall costs
• Launched at Lown Institute conference March 2015
• Designed courses based on patient perspective research
• Workshops accredited for CME credits though the CT Hospital Association
• Training based on proven industry best practices to increase satisfaction ratings
• Winner USA Best Book award in the health general category, plus 6 other awards
• Keynote speaker and panelist, typically over 20 per year
• Published in JAMA and other leading industry publications


SVP New Business Development at Long Term Planning Associates
2002 – 2012

Consulting, training and direct sales for long-term care insurance.
• Led two sales regions for top performance award
• Packaged new product for new market introduction
• Received 2008 top 20 sales producer recognition from AALTCI


Executive Marketing at GE
1990 – 2002

Cross-functional ownership for new business / new product development. Led teams from concept to development to market launch.

• Drove customer and prospective customer needs analysis to generate new ideas and concepts.
• Proven experience with market sizing, establishment of market strategies, estimation of potential sales and financial impact, operational strategy and process for sales, service and claims, identification of potential risks and development of mitigation strategies, creation of integrated marketing programs and promotional activities.
• Hired / managed market research firms, advertising agencies, PR firms to build actionable project plans from pilot to launch while providing ongoing monitoring, measurement and analysis.
• Certified Six - Sigma Quality Initiatives, Black Belt
• Facilitator and media professionally trained


Program Manager, Aerospace at GE
1984 – 1990

Manager for the design of the Electronic Combat System for the Stealth Fighter.
• Delivered multi-million dollar program on time and on budget.
• Identified new products using high tech materials for aircraft engines.
• Responsible for winning new business and leading teams to build and deliver to engine manufacturers on schedule.


Masters, MBA
Boston University
1989 – 1991
Boston, MA, United States


Bachelors, BS Electrical Engineering
Union College
1980 – 1985
Schenectady, NY, United States



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